Registering with Comencia - When you register for our service and create a User Profile you will be required to provide certain information including Name, e-mail address and selecting a password.
Searching and Booking Travel – We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your hotel room preferences, and frequent flyer and car rental program information. You can choose not to provide information to us, but in general some information about you is required in order for you to book travel or initiate other transactions on our site.
Travel Companion Information. When you make a reservation for someone else through this website, we may request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
Third-Party Login. We do not currently allow third party login functionality.
Communication. When you communicate with us via e-mail or our contact form on this site we will collect you e-mail address and contents of the communication.
Automatic Collection of information. We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address and Web browser software (such as Firefox, Safari, or Internet Explorer). We also may collect information about your online activity, such as trips viewed and bookings made. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.
Cookies. When you use the Service, we may send one or more cookies to your computer or your mobile device. We use both "session" and "persistent" cookies. Session cookies are temporary and are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognize you. Persistent cookies stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.
Device Provided Information. Accessing our service from your mobile device means your mobile device will make certain information available which may include personally identifiable information. We may choose to collect this information and disclose as described in this policy.
We use to information we collect to ensure we provide you with a great user experience.
Examples of how we may use the information include:
We may provide personally identifiable information to third parties for their use in helping us perform our internal business functions. We may also provide your personally identifiable information to organisations that we work with who direct you to our website, so that they can assess how this is working.
If you book travel with Comencia we will provide the payment details you give us to our Suppliers, such as hotel, airline, car rental, and activity providers, who fulfill your travel reservations. We do not place limitations on our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you book through this site. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit.
We will do our very best to require these third parties to maintain your information securely, to ensure that they do not use it for purposes other than providing services to us, and to refrain from disclosing the information except when required by law.
We may disclose your information if required to do so by law or in good faith believe that disclosure is necessary in order to:
If there is a change in ownership of Comencia, whether through a merger with, acquisition by, or sale of assets to another entity, we may sell or otherwise transfer the information you provide to us, which will include personally identifiable information, to that entity.
Comencia may disclose aggregated, anonymized, or other types of non-personally identifiable information, including "automatically collected" information.
Our servers and data centers are located in the United States. Your personal information is therefore transferred to the United States and will be protected in accordance with the “Security” section below.
We take security very seriously and we employ various physical, process and technical safe guards designed to help protect the security and integrity of our systems and to protect us against the lost, misuse or alteration of personally identifiable information that we control.
Even though we take reasonable measures to protect your information we do not guarantee the security of your information. If we learn of a security systems breach that affects your information, then we will notify you electronically either via e-mail or our website so that you can take appropriate steps to protect yourself.
Comencia retain the tight to decide which method we will use to notify you of a security breach and will do so consistent with our legal obligations.
Comencia does not currently respond to browser DNT signals on its websites or online services.
You may have the rights to receive a copy of the personal information Comencia holds about you, and/or information identifying any third party company or companies to which Comencia may have disclosed personally identifying information pertaining to you. You also have the right to receive a description of the categories of personally identifiable information that may have been disclosed.
Please make requests in writing to: