Comencia Privacy Policy

Comencia Privacy Policy last update June 30th 2016

Comencia is dedicated to making your travel experience the best it can be. It’s important to us that you feel comfortable when you use our service. This Privacy Policy is provided to answer any questions you may have about the information we collect when you use our service, why we collect it and how we may use and disclose it to others. We define the Service as websites on which we display this Privacy Policy and the services that we make available through those websites. By using our Service, you are indicating to us that you agree to our collection, use and disclosure of your information, as described in this Privacy Policy.

What information do we collect from you?

Registering with Comencia - When you register for our service and create a User Profile you will be required to provide certain information including Name, e-mail address and selecting a password.

Searching and Booking Travel – We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your hotel room preferences, and frequent flyer and car rental program information. You can choose not to provide information to us, but in general some information about you is required in order for you to book travel or initiate other transactions on our site.

Travel Companion Information. When you make a reservation for someone else through this website, we may request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.

Third-Party Login. We do not currently allow third party login functionality.

Communication. When you communicate with us via e-mail or our contact form on this site we will collect you e-mail address and contents of the communication.

Automatic Collection of information. We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address and Web browser software (such as Firefox, Safari, or Internet Explorer). We also may collect information about your online activity, such as trips viewed and bookings made. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.

Cookies. When you use the Service, we may send one or more cookies to your computer or your mobile device. We use both "session" and "persistent" cookies. Session cookies are temporary and are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognize you. Persistent cookies stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.

Device Provided Information. Accessing our service from your mobile device means your mobile device will make certain information available which may include personally identifiable information. We may choose to collect this information and disclose as described in this policy.

How do we use the information?

We use to information we collect to ensure we provide you with a great user experience.

Examples of how we may use the information include:

  • We may use the information to update you on new features or functionality introduced on our website. You always have the option of opting out of e-mails.
  • In the event of any security, privacy or administrative issues relating to the use of the service, we may contact you via e-mail or another form of electronic notification.
  • We may associate information regarding your use of our service and other information we have collected about you – such as your search history.

Is Information Shared or Disclosed?

We may provide personally identifiable information to third parties for their use in helping us perform our internal business functions. We may also provide your personally identifiable information to organisations that we work with who direct you to our website, so that they can assess how this is working.

If you book travel with Comencia we will provide the payment details you give us to our Suppliers, such as hotel, airline, car rental, and activity providers, who fulfill your travel reservations. We do not place limitations on our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you book through this site. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit.

We will do our very best to require these third parties to maintain your information securely, to ensure that they do not use it for purposes other than providing services to us, and to refrain from disclosing the information except when required by law.

We may disclose your information if required to do so by law or in good faith believe that disclosure is necessary in order to:

  • satisfy legal obligations or comply with legal process (such as a subpoena) served on Comencia;
  • take action on user complaints,
  • investigate and defend Comencia against any legal claims or threats;
  • protect Comencia and others from fraudulent, abusive, predatory, or unlawful uses or activity;
  • protect and defend the rights or property of Comencia; or
  • act in urgent circumstances to protect the personal safety of users of Comencia, the Service, or the Public.

If there is a change in ownership of Comencia, whether through a merger with, acquisition by, or sale of assets to another entity, we may sell or otherwise transfer the information you provide to us, which will include personally identifiable information, to that entity.

Comencia may disclose aggregated, anonymized, or other types of non-personally identifiable information, including "automatically collected" information.

Our servers and data centers are located in the United States. Your personal information is therefore transferred to the United States and will be protected in accordance with the “Security” section below.

Security

We take security very seriously and we employ various physical, process and technical safe guards designed to help protect the security and integrity of our systems and to protect us against the lost, misuse or alteration of personally identifiable information that we control.

Even though we take reasonable measures to protect your information we do not guarantee the security of your information. If we learn of a security systems breach that affects your information, then we will notify you electronically either via e-mail or our website so that you can take appropriate steps to protect yourself.

Comencia retain the tight to decide which method we will use to notify you of a security breach and will do so consistent with our legal obligations.

External links

If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Do Not Track (DNT)

Comencia does not currently respond to browser DNT signals on its websites or online services.

California Privacy Rights

You may have the rights to receive a copy of the personal information Comencia holds about you, and/or information identifying any third party company or companies to which Comencia may have disclosed personally identifying information pertaining to you. You also have the right to receive a description of the categories of personally identifiable information that may have been disclosed.

Please make requests in writing to:

  • Compliance Department
  • Comencia Inc.
  • 400 NW Gilman Blvd Unit 1976
  • Issaquah,
  • WA 98027

Changes to this Privacy Policy

We may update this Privacy Policy in the future. If you have registered as a member on our site, we will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us.

If you have questions about this Privacy Policy please email support@comencia.com